FAQ

Got a question about Pupzelle? We have answers. If you don’t see your question here, feel free to reach out. We’re always happy to talk Pupzelles!

Are Pupzelle treats safe for sensitive stomachs?

Every dog is different. Pupzelles are made with a short, simple ingredient list, which many dog owners prefer when avoiding heavily processed treats.

If your dog has known allergies or sensitivities, we recommend reviewing the ingredient list carefully and introducing any new treat slowly. Always consult your veterinarian if you have concerns or your dog has specific dietary restrictions.


Are Pupzelle treats good for training?

Pupzelles can be used as a high-value treat during training. Many dogs are drawn to the scent of anise, and the cookies can be easily broken into smaller pieces depending on your training needs.


Where are Pupzelle treats made?

Pupzelles are handmade and baked in small batches in Pennsylvania, USA, using a family recipe that has been passed down for generations.

Every batch is mixed, pressed, baked, and packaged by hand.


How many Pupzelles can my dog have at once?

Pupzelles are treats, not meal replacements. We recommend offering them in moderation as part of a balanced diet, just like you would with any special snack. Every dog is different, so portion size can vary based on size, activity level, and overall diet.


Are Pupzelles crunchy or soft?

Pupzelles are crisp and crunchy, similar to a traditional pizzelle cookie. They’re designed to snap cleanly and can be broken into smaller pieces if needed.


Can Pupzelles be broken into smaller pieces?

Yes. Pupzelles break easily, making them suitable for sharing, portioning, or use as a high-value training treat.


Do Pupzelles contain wheat or gluten?

Yes. Pupzelles are made with standard white all-purpose flour and are not wheat-free or gluten-free. If your dog has a wheat or gluten sensitivity, Pupzelles may not be the right fit.


How should Pupzelles be stored?

Pupzelles should be stored in a cool, dry place. Reseal the bag after opening to help maintain freshness, or transfer them to an airtight container.


Do Pupzelles need to be refrigerated?

No. Pupzelles do not require refrigeration.


What is the shelf life of Pupzelles?

Pupzelles have a shelf life of up to one year when stored properly. Because they are baked and made without preservatives, we recommend storing them in a cool, dry place and resealing the package after opening to maintain freshness.


Are Pupzelles suitable for puppies?

Pupzelles are treats and may be enjoyed by many dogs, including puppies, depending on size and chewing habits. We recommend breaking them into smaller pieces and introducing any new treat slowly. If you have concerns, consult your veterinarian.


Are Pupzelles okay for senior dogs?

Many senior dogs enjoy Pupzelles, especially when broken into smaller pieces. As with any treat, consider your dog’s individual needs, dental health, and dietary requirements.


Do Pupzelles contain xylitol or artificial sweeteners?

No. Pupzelles are made without xylitol, artificial sweeteners, artificial flavors, or dyes.


Why are Pupzelles handmade instead of mass-produced?

Pupzelles are handmade because that’s how they’ve always been made. Each batch is mixed, pressed, baked, and packaged by hand, which allows us to maintain quality, consistency, and the character of the original family recipe.


Do gift boxes vary in appearance?

Yes! That's part of the charm. They're all unique. Each Pupzelle gift box is wrapped and decorated by hand. Variations in ribbon, placement, and finishing are intentional and part of the artisan nature of the product. No two boxes are exactly alike.


Are all Pupzelles the same size and shape?

Heck no! Because Pupzelles are handmade and not mass-produced, variations in size, color, and shape are normal. This does not affect quality or ingredients.